Privacy Policy

Effective Date: May 21, 2026

At EcoHomen (accessible from https://www.ecohomen.com), one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by EcoHomen and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at [support@ecohomen.com].

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Service to you.

  • Personal Data: While using our site (especially when placing an order or requesting a B2B quote), we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. This includes, but is not limited to:
    • Email address
    • First name and last name
    • Phone number
    • Shipping and Billing Address
    • Company Name (for B2B/Wholesale inquiries)
  • Log Files & Tracking Data: EcoHomen follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks.

2. How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our website and online shop.
  • Process and fulfill your orders, including shipping, billing, and order confirmations.
  • Improve, personalize, and expand our website user experience (using the Blocksy framework).
  • Understand and analyze how you use our website.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing purposes.
  • Process your B2B wholesale and custom handicraft quotes.
  • Find and prevent fraud.

3. WooCommerce and Payment Processing

Our store is built on WordPress with WooCommerce. When you purchase from us, we store your historical order data, but we do not store or collect your payment card details.

That information is provided directly to our third-party payment processors (such as PayPal, Stripe, or other gateways) whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council.

4. Cookies and Web Beacons

Like any other e-commerce website, EcoHomen uses “cookies”. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information (such as keeping items in your shopping cart).

5. Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways, analytics providers (like Google Analytics), and shipping couriers, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

Please note that EcoHomen operates globally. To fulfill your orders and manage our website framework, the personal information we collect from you may be transferred to, stored, and processed in countries outside of your home country, including China and the United States, where our production studios, fulfillment centers, and server infrastructures are located. By using our website and completing your purchase, you consent to this secure cross-border data transfer.

6. GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

7. CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data. (Note: EcoHomen NEVER sells your personal information).

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top.

9. Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us:

By Visiting this Page on our Website: https://www.ecohomen.com/contact-us

By Email:support@ecohomen.com