Thank you for shopping at EcoHomen! To deliver our unique wooden crafts and decor globally while ensuring the highest quality, we ship directly from our production studio. Below are our shipping terms and conditions.
1. Order Processing Time
- All orders are carefully inspected, packed, and shipped within 2 – 4 business days (excluding weekends and holidays).
- Once your package leaves our facility, you will receive a shipping confirmation email with a live tracking link.
2. Shipping Rates & Estimated Delivery Time
We offer dedicated international shipping to ensure your fragile wood crafts arrive safely.
| Destination | Estimated Delivery Time |
|---|---|
| United States | 15 – 20 Business Days |
| United Kingdom | 15 – 20 Business Days |
| Europe | 15 – 22 Business Days |
- Why does it take this long? Because our products are premium wooden crafts, we do not rush the packaging process. Each item is carefully wrapped and securely boxed to safely withstand international transit. Your patience rewards you with beautiful craftsmanship.
3. Order Tracking
- All orders include 100% trackable shipping.
- Your tracking number will become active within 48 hours of dispatch. You can follow your package’s journey 24/7 through the tracking link provided in your email.
4. Customs, Duties, and Taxes
- EcoHomen is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damaged or Lost Packages
- We take full responsibility for our crafts during transit. If your item
6. Contact Us
- Email: support@ecohomen.com
- Business Hours: Mon – Fri, 9:00 AM – 6:00 PM (EST)